Out Now! Your Guide to Cartus’ Global Supply Chain Network

With high customer service expectations and the ongoing challenges the world is currently experiencing, the supply chain management process has never been as critical to relocation success as it is today. Working closely with so many client organizations over the years, each with their own unique needs and objectives, has allowed us to hone our supply chain management process, which we explore in this brand new guide.

Our global team of in-house supply chain professionals focus on three strategic pillars: Cost Management, Service, and Compliance.

Cost Management

Our industry leading volume attracts the finest suppliers, offering low rates and consistently high service when supporting our clients’ mobility programs. As part of our cost management strategy, we use an eProcurement model, providing a fast and consistent approach to international household goods (HHG) shipments and temporary housing, leveraging value-added services, improved cycle times, and the most favorable pricing in many areas—whatever the size of an organization’s mobility program. Learn more about our supply chain technology eProcurement platform.

“Cartus’ Supply Chain Management team are the critical link between client expectations and suppliers exceeding those expectations. They don’t just hold us accountable to their high standards; but through a structure that includes proven tools, cadenced communication, and true partnership. They also help us to successfully reach those goals.”- Meredith Kennedy, Senior Vice President, Global Account Management, Dwellworks (Cartus supplier partner)

High-Quality Service Through Robust Performance Management

Of course, one of our key goals is to provide the very best quality service possible. That’s why we ensure the families we help to relocate have the industry’s most qualified, trusted, and performance-focused suppliers supporting them. Read real-life case studies highlighting some of the innovative ways we’ve ensured families receive industry-leading customer service.

Cartus’ Compliance Program

With a critical need to continually monitor and ensure compliance requirements are met, every member of Cartus’ Global Supplier Network must go through a number of checks and validations before onboarding as a supplier partner. Vetting doesn’t stop after the onboarding process either but continues with regular monitoring and communication throughout their partnership with Cartus. Find out more about Cartus’ compliance program.

Cartus manages over 30 unique supplier networks including: Destination Services, Household Goods, Immigration, Rental Assistance, and Temporary Living, comprising the best and the brightest in more than 190 countries. Each of our supplier partners make the same commitment to our clients and their relocating employees as we do—to deliver outstanding service, every day.

For more information, visit www.cartus.com/supplychain.